Thank you for reviewing and adhering to our Policies and Procedures list on this FAQ page for the best possible Champion Wellness and Massage experience.

What is the best way to book my massage?
The easiest and fastest way to book an appointment for massage is to schedule your appointment online. The Book Now link on the menu will take you there. We recommend scheduling your appointment as far in advance as possible to guarantee your time. If you are looking for a same day appointment, please send us a text or give us a call for availability. 

Do you have parking?
Yes. We are located in the Balloon Factory which has free parking for our clients. Once you arrive, please text our business line at (313) 444-2423 with your name so we can meet you at the Lobby doors.

What is the Health Intake Form?
Once your first appointment is booked, you will be texted a health intake form. All of our intake forms are digital and must be filled out online prior to your appointment time. The form covers any recent injuries, surgeries, health conditions, areas of experienced pain/tension, medications you are currently taking, and includes a waiver to sign at the end. This information is confidential and will only be seen by your massage therapist to ensure there are no contraindications for your massage treatment.

What parts of my body will be massaged?
A typical full-body session (60 or 90 minutes) will include work on your back, arms, legs, feet, hands, head, neck, and shoulders. You can talk with your massage therapist before your session to let them know if you want them to focus on one area more than another.

What should I expect during a massage session for the best experience?
We recommend showing up to your appointment 10 minutes prior to your scheduled appointment to allow yourself enough time to check in and get started on time. Dressing in comfortable clothing, hydrating before and after your massage, and always communicating with your massage therapist ensures the best experience. It's normal to feel relaxed, spacey, or slightly lightheaded after a massage. This is often referred to as "massage brain!" Staying hydrated, resting, and eating healthy for the rest of your day will provide you with optimal massage benefits.

What is your cancellation and / or late policy?
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored: 

• No-shows = Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” After 1 grace period, they will be charged for their “missed” appointment.
• Late Arrivals = If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

What are the benefits of regular massage?
Massage can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage is also known to promote better sleep, improve concentration, reduce anxiety and create an overall sense of well-being. 

What forms of payment are accepted?
We accept cash, credit/debit, or cash app. 

Do you offer Gift Certificates?
Yes. We offer gift certificates that are available for purchase online (through our online app) and can be sent to your special someone via email or text. We also have gift certificates available for purchase at our location. Please reach out via phone or text to purchase and schedule pick up.

Do you offer discounts?

Yes. 20% discount rates available for seniors, veterans, and public servants. Just let your massage therapist know and your discount will be applied at the time of payment.

Do you offer Couples Massages?
Not at this time. We specialize in providing the highest quality individual massage therapy as a small business with one therapist. In the future, we may offer these services.